Business Connect
Get the most from your services.
Manage your calls.
Customize your call settings to fit what works for your preferences and workday.
Collaborate with ease.
Use one platform for all your internal and external communication.
Delegate your calls.
Select someone in your organization to make and receive calls on your behalf.
Connect your phone.
Make it easy to connect your Teams phone to your Teams desktop app.
Explore all the Connect features.
With tons of features, you have everything you need to reach out to your clients and customers. See all the options available with Connect, and explore support options for these features using the links above.
- Busy on busy
- Call park and retrieve
- Cloud voicemail user settings
- Group call pickup and forward to group
- Secondary ringer
- Call answer
- Call phone number from search
- Common area phones
- Integrated dial pad
- Shared line appearance
- Call blocking
- Cloud auto attendants
- Device switching
- Media bypass support
- Transfer a call and consultative transfer
- Call forwarding options and simultaneous ring
- Cloud call queues
- Distinctive ring alerts
- Music on hold
- Transfer to voicemail mid-call
- Caller ID
- Cloud voicemail
- Federated calling
- Presence-based call routing
- Unassigned number routing
Connect FAQ
Prefer to chat?
Chat with us using online Chat, or contact us on Facebook or X.
Services may not be available in all areas, and some restrictions apply. Contact us to check serviceability.
This material includes references to other products, services and equipment not manufactured by Midco. The respective companies retain trademark and registered trademark ownership for those referenced items. Customers obtain and maintain a Microsoft Teams Standard license, or another compatible Teams license, directly from Microsoft at their own expense. The Connect service plan does not include these licenses. Midco does not procure, manage or support them.